15 years keeping enterprise websites shipping on time

I run content operations for high-traffic, multilingual, and regulated websites — from a 2M+ monthly-user global site to a corporate bank platform. Available for full-time roles and project-based freelance work.

Matt Harris
15+
Years content & CMS ops
2M+
Monthly users supported
06
CMS platforms
15%
Publishing errors cut

Selected work

CMS & Publishing QA

Cutting publishing errors 15% across five markets

A global music-tech website (2M+ monthly users, 900+ SKUs) had inconsistent QA across five localized sites, causing repeated post-launch fixes. I redesigned the QA process end-to-end and built the documentation now used to onboard every new content editor.

-15%Publishing errors
10+Launches/quarter, on schedule
CMS migrations

Rolling out AEM and moving to devolved publishing at Pearson

At Pearson UK, every content update ran through one central team, creating a bottleneck. I led the AEM rollout end-to-end — moving publishing rights out to internal teams, and building the training and documentation they needed to publish directly and safely.

6 TEAMSMoved to devolved publishing
95%On-time delivery

What I do

Publishing & Content QA

Content updates, plain-English rewrites, editing and proofreading, and QA processes that catch errors before launch.

CMS Management

Hands-on in AEM, WordPress, TYPO3, Ibexa, Directus and SharePoint — content organisation, page building, admin.

SEO & Performance

Metadata, on-page SEO, and analytics-led A/B testing to improve organic traffic and conversion.

Localization

Managing translation agencies and freelancers across five languages, keeping turnaround fast and on-brand.

Design-to-CMS Builds

Turning Figma layouts into CMS pages using reusable components — faster builds, consistent output.

Project & Stakeholder Management

Coordinating marketing, design, localization and support requests, keeping migrations and launches on schedule.

Platforms & tools

Adobe Experience Manager WordPress TYPO3 Ibexa Magento Google Analytics SharePoint Figma JiraAB Tasty ClaudeSemrush Asana

About

I've spent the last 15 years as the person enterprise websites rely on to keep content accurate, on-brand, and shipping on schedule — most recently running content operations for a global site with 2M+ monthly visitors, and earlier inside a regulated financial services platform at Barclays.

I'm currently relocating to Manchester, UK, and open to both full-time content/CMS operations roles and project-based freelance work in the meantime — content QA audits, CMS migrations, and plain-English content rewrites are where I add the most value fastest.

๐Ÿ“ RELOCATING TO MANCHESTER, UK · OPEN TO FULL-TIME & FREELANCE

Let's talk about your website

Whether it's ongoing content management, a one-off QA cleanup, or a CMS migration — tell me what you're working with and I'll tell you how I'd approach it.